Yuvo's Service Operations Center application monitors the performance of services across the telecom networks. It enables operators to gain visibility on the service operations and quality, resulting in improved operations efficiency, better network quality, and increased operator competitiveness.
Service quality management with Key Quality Indicators (KQIs) following ITU-T standard.
Insight on subscribers’ successful & failed activities with cause of failure.
Advanced data correlation using network’s PM, CM, FM, Probes and CRM data to assist optimization and quality teams in identifying hidden links behind network performance issues, the root-cause and the business impact.
Innovative navigation between the dashboards and insights on the service performance in strategic areas such as airports, business hubs, touristic places, shopping centers, and football stadiums.
Proactive care feature that automatically identifies customers with poor service experience.
Identify cells with poor OTT performance.
Faster troubleshooting and resolution based on analytics for the (Over The Top) OTT Applications.
Automatically prioritize the corrective action based on the impacted customer and service.
Benchmark handset performance per service.
Classify Handset problems with top root causes.
Display a comprehensive view for the inbound and outbound roaming activities.
Yuvo and its affiliated companies (“Yuvo”) respect your privacy. This Privacy Statement applies to information collected by Yuvo through its website(s), and other websites which we operate and on which we post a direct link to this Privacy Statement. This Privacy Statement may not apply to linked websites sponsored by Yuvo. Such project websites may have their own privacy statements, which we encourage you to review.
YOUR INFORMATION COLLECTED BY YUVO
Yuvo collects information directly from you when you interact with us through our websites.
To the extent permitted by applicable law, the types of information collected directly from you may include, without limitation:
Information used to communicate with you, such as name, title, company name, email address, telephone number, postal address and language;
Information that Yuvo maintains in association with your account, such as your username, password, payment information, purchase records, credit and billing status and support inquiries; and
Information contained in your job inquiries or applications, such as resume, cover letter, age, education, professional history and contact details.
We may also collect information relating to your use of our websites and response to our emails through the use of various technologies. Collecting information in this manner allows us to analyze the effectiveness of our websites and our marketing efforts, personalize your experience and improve our interactions with you. For more information about the technologies we employ for these purposes, see the “Cookies and Other Technologies” section below.
USE OF YOUR INFORMATION BY YUVO
Yuvo uses information in an effort to enhance your experience on our websites. In addition, we may use information we collect about you to:
Fulfill Your Requests. If you request something from Yuvo, such as a product or service, a call back, or specific marketing or other materials, we may use the information you provide to respond to your request. We or our representatives may also contact you as part of customer satisfaction surveys or for market research purposes.
Provide You with Information About Our Products, Services and Events. Yuvo may use your information to notify you about product and service offerings as well as events that we believe may be of interest to you.
Provide Support and Customer Service. We may use your information to provide support for products or services you have obtained from us and answer other questions.
Process Your Job Application. When you apply for a position at Yuvo, we use the information you provide, such as information in your resume and cover letter, for the purpose of assessing your application, considering you for future positions and carrying out human resources functions in accordance with applicable law.
We will not use your information in a manner that is inconsistent with the purpose of its original collection, unless you have consented.
SHARING YOUR INFORMATION
Yuvo will not sell, rent or lease your information to others without your consent.
Yuvo shares information in the following ways:
Yuvo may share information with business partners and service providers in order to support our business operations, such as (but not limited to) fulfilling your orders, following-up on requests, providing support and assisting Yuvo with sales, marketing and communication initiatives.
Yuvo may share information as required by law or legal process, such as responding to a duly authorized and lawful request of a police or public authority (including to meet national security or law enforcement requirements).
It is Yuvo’s practice to seek appropriate protection for information in these types of transactions.
Yuvo uses some cookies that are strictly necessary for the delivery of services on our websites. Cookies that are strictly necessary allow us to improve the safety and security of our websites, authenticate account users, allow you to access your private accounts on our websites, allow you to sign into different portions of our websites with the use of only one login, balance the traffic on our websites, and remember items in your shopping cart. Cookies that are strictly necessary are not used for marketing purposes.
In accordance with the laws of certain countries, you may have certain rights and choices regarding the information we collect and maintain about you, and how we communicate with you.
You will be given an opportunity to tell us whether you would like to receive information, special offers, and promotional materials by email from Yuvo or our business partners when you create an account, when you register for a service, when you provide us with your information, or when we send you a marketing email.
You can also exercise your rights and choices by contacting us as described below under “How to Contact Us.”
Yuvo intends to protect your information. We have implemented appropriate physical, administrative and technical safeguards to help us protect your information from unauthorized access, use and disclosure.
LINKING TO OTHER WEBSITES
Yuvo may provide social media features that enable you to share information with your social networks and interact with Yuvo on various social media websites. Your use of these features may result in the collection or sharing of information about you, depending on the feature.
Our websites may contain links to other websites. Yuvo does not control and is not responsible for the information collected by websites that can be reached through links from our websites. If you have questions about the data collection procedures of linked websites, please contact the organizations that operate those websites directly.
CHANGES TO THIS PRIVACY STATEMENT
Yuvo reserves the right to make corrections, changes or amendments to this Privacy Statement at any time. The revised Privacy Statement will be posted on this website. If you do not refuse the changes foramlly, this shall mean that you have consented to the Privacy Statement as changed, INCLUDING with respect to information provided to us prior to the changes in the Privacy Statement. We encourage you to periodically review this Privacy Statement for any changes or updates.
If you have any questions about Yuvo’s privacy practices or use of your information, please feel free to contact us at: firstname.lastname@example.org